Start test system Try it Customers
A customer record with orders, communication and notes.
What it does
- Complete customer record with addresses and contacts
- Order history and open items
- Communication history (email, notes)
- Freely definable customer groups
- GDPR compliant deletion workflows
The customer record is the memory of your relationship. Omneya treats it with the care that relationship deserves.
Addresses, contacts, order history, open items and the communication trail sit in one place. Notes help your team share context, so nobody has to explain the customer twice.
Freely definable customer groups make segmentation for marketing, pricing and service easier. GDPR compliant deletion workflows keep your platform correct even when the data moves out.
Frequently asked about Customers
Is Customers included in the Omneya price?
Yes. Customers is part of every Omneya subscription, with no extra charge, available from day one. You only pay your chosen tier (Solo, Growth or Enterprise), all modules are included.
Which journey benefits from Customers?
Customers is especially relevant for: Merchant, Multi-Channel Pro, Vision Pioneer, Ecosystem Architect, Coach & Mentor. In the Omneya model every journey is supported by different modules, you choose the path, the system adapts.
Which modules pair well with Customers?
Often used together: Order management, Endereco Address Validation, Subscriptions. You don't have to choose, all modules are included in every tier and can be activated immediately.
How do I try Customers?
In the free test system: we set up your own Omneya world with all modules active, including Customers. No credit card needed, no setup, just get started.
Technical profile
Status
LiveThe detailed profile (interfaces, limitations, custom extensions) is being prepared and will follow shortly.
Related modules
Suited to these journeys
Customers shows its strength on these Omneya journeys in particular. Click in and see how it supports your world.