Included in every subscription

Order management

Every order from every channel in one pipeline, from receipt to invoice.

Try it in my test system See all modules

Omneya Auftragsverwaltung, Modul-Tour

What it does

Orders from the shop, from marketplaces and from manual entry in one list
Status management with an audit trail
Comments and internal notes per order
Mass actions for bulk updates
Splits and cancellations documented transparently

Order management is the central stage for everything that happens after an order comes in. All orders from all channels converge here (shop, Amazon, eBay, Mirakl, DocMorris, manual entry) and are processed in one uniform pipeline.

Every status change is logged with source, user and timestamp. That makes the order history traceable, not only for you, but also for your tax adviser, for your service staff and, in a dispute, for your customers.

Mass actions, splits, cancellations, returns: every special case stays structured and documented. You keep the overview even when the day gets hectic.

Frequently asked about Order management

Is Order management included in the Omneya price?

Yes. Order management is part of every Omneya subscription, with no extra charge, available from day one. You only pay your chosen tier (Solo, Growth or Enterprise), all modules are included.

Which journey benefits from Order management?

Order management is especially relevant for: Merchant, Multi-Channel Pro, Vision Pioneer, Ecosystem Architect, Coach & Mentor. In the Omneya model every journey is supported by different modules, you choose the path, the system adapts.

Which modules pair well with Order management?

Often used together: Returns, DHL shipping. You don't have to choose, all modules are included in every tier and can be activated immediately.

How do I try Order management?

In the free test system: we set up your own Omneya world with all modules active, including Order management. No credit card needed, no setup, just get started.