Zum Hauptinhalt springen
Omneya
DE EN TR DK
Start test system Try it
Add-on, from €29/month

Ticket System

Handle customer requests in a structured way: incoming e-mails become tickets automatically, move through a status-driven Kanban board and can be linked to customers, leads and orders. Mailboxes, statuses, departments and labels are fully configurable.

Try it in my test system See all modules

What it does

  • E-mail mailboxes with automatic ticket creation
  • Kanban board with drag and drop
  • Configurable statuses, departments and labels
  • Linking to customer, lead and order
  • Reply by e-mail directly from the ticket
  • Event manager integration (triggers, filters, actions)
  • Append-only history per ticket

Frequently asked about Ticket System

What does Ticket System cost?

Ticket System is an optional add-on and costs from €29 per month on top of your chosen tier. You activate it only when you need it, cancel monthly.

How do I try Ticket System?

In the free test system: we set up your own Omneya world with all modules active, including Ticket System. No credit card needed, no setup, just get started.

Technical profile

Status

Live

The detailed profile (interfaces, limitations, custom extensions) is being prepared and will follow shortly.